Shipping & Returns
US orders, flat rate - $5.50 for USPS Priority Mail.
NEWS! I've
added a first class shipping option - please enter your zip code to get
the correct quote. I can only ship up to 13 total weight first class.
I've also added Parcel post shipping for packages over 13 ounces.
I
ship all US orders USPS Priority Mail as soon as payment clears. I ship
in tyvek envelopes to keep the water out and everything is wrapped up
in pretty tissue paper. All orders include tracking.
All international packages will ship USPS First Class. I have no
way to track packages outside the US, and delays do happen. Please
contact me if you are having any trouble and I will do what I can on
this end.
I'm happy to add insurance or whatever other postal lovelies I
can. Contact me immediately after purchase and I'll send a modified
paypal invoice that reflects the cost of your favorite postal bling.
I do have to charge Washington residents sales tax and that will show up during the checkout process.
If you need the skein cupcaked (wound into a ball) please let me know, I'm happy to oblige free of charge.
If you are unhappy with your fibery purchase I want to make it
right. This is supposed to be fun. I have fun dyeing and I want you to
have fun creating. Please contact me if you are unhappy for any reason
and/or please return the item to me in its original condition and I will
refund the purchase price (less shipping) once its received.
I work hard to make sure the yarn color matches up with my
monitor. But due to the variable nature of monitors its impossible to
guarantee my yarn will match your monitor. =) If you have any questions
please contact me at any time.